You can determine your skin type by washing your face with a gentle cleanser, waiting about an hour without applying any products, and observing how your skin feels. If it feels tight or looks flaky, you likely have dry skin; if it appears shiny all over, you're probably oily; and if you notice shine in your T-zone but dryness elsewhere, combination skin is your match. Your skin type can change over time due to factors like age, climate, and hormones, so it's worth reassessing every now and then.

As a general rule, apply your skincare products from thinnest to thickest consistency: cleanser first, then toner, serum, moisturiser, and finally SPF in the morning. This layering approach helps each product absorb properly so your skin gets the full benefit. At night, you can swap SPF for a richer treatment or facial oil to support your skin's natural overnight repair.

Start by identifying whether your skin typically feels tight, oily, or a bit of both, as this will point you towards the right texture and formula. If your skin leans dry or you want reliable everyday hydration, the Ultra Facial Cream is our most-loved moisturiser for a reason. For skin that feels stressed or reactive, the Ultra Facial Meltdown Recovery Cream offers gentle, soothing hydration that works with sensitive skin rather than against it.

A simple, effective skin care routine only needs three core steps: cleanse, moisturise, and protect with SPF. We recommend starting with the Ultra Facial Cleanser for a gentle yet thorough cleanse, followed by the Ultra Facial Cream to lock in hydration. Once you have those basics down, you can build from there with a serum or targeted treatment based on your specific concerns.

Yes, daily SPF is one of the most important steps in any skin care routine, regardless of the weather or whether you're spending time outdoors. UV rays can penetrate clouds and windows, contributing to premature ageing and uneven skin tone over time. We recommend making SPF products like Better Screen™ UV Serum Sunscreen the final step in your morning routine, applying it after your moisturiser for reliable protection.

Dry skin is a skin type that lacks oil, while dehydrated skin is a temporary condition where your skin lacks water, and you can actually experience both at once. Dehydrated skin often feels tight and may look dull, even if you typically have oily or combination skin. The good news is that a skin care routine with hydrating ingredients like squalane and glycerin can help restore balance to dehydrated skin.

Prevention is the most effective approach to anti-ageing, so introducing antioxidants like vitamin C and consistent SPF use in your 20s is a wise move. Targeted treatments such as retinol can be introduced in your late 20s to early 30s, when you may start noticing the first signs of fine lines. The key is to start gently and build up gradually, allowing your skin to adjust to active ingredients.

Absolutely, skin care products work based on your skin's needs rather than gender, so the same formulae can be effective for everyone. That said, men's skin tends to be thicker and may produce more oil due to higher testosterone levels, which can influence product preferences. We offer the Facial Fuel range specifically formulated with men's skin in mind, though many of our bestsellers like the Ultra Facial Cream work brilliantly for all skin types.

Most skin care products need at least four to six weeks of consistent use before you'll see noticeable results, as this is roughly how long it takes for your skin cells to turn over. Some benefits like hydration can be felt immediately, while concerns like fine lines or uneven tone require more patience. We recommend giving your routine a fair trial before making changes, unless you experience irritation.

Some ingredients make excellent partners in your skin care routine, such as vitamin C with SPF in the morning for enhanced protection, or hyaluronic acid with a rich moisturiser to lock in hydration. However, certain actives like retinol and vitamin C are best used at different times of day to avoid potential irritation. If you're unsure about layering, our in-store consultations can help you build a routine where every product works in harmony.