Sensitive Skin

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Red jar of Kiehl’s Ultra Facial Meltdown Recovery Cream Whip, showing a whipped cream texture.

Dynamic swirl of thick cream; icons highlight benefits: suitable for eczema-prone skin, barrier protection, post-laser, and post-light chemical peel.

Close-up of recovery cream being applied to an irritated cheek. Text reads RELIEVES SKIN DISCOMFORT DRYNESS AND FLAKING.

Ingredients list: 1% Colloidal Oatmeal (relieves minor skin irritation), 250mg Dexpanthenol (barrier recovery), and 50mg α-Bisabolol (reduces redness).

Ultra Facial Meltdown Recovery Cream

A daily solution for sensitive and stressed skin delivering 5-minute sensitive skin relief, skin barrier repair from first use and up to 96hr hydration.

Use code: CLEANSER
for free gift

Old price New price £41.00

Ultra Facial Barrier-Hydrating Cleanser

A hydrating cream-to-foam facial cleanser that removes makeup and sunscreen without stripping the skin barrier.

Old price New price £26.00

Calendula Serum-Infused Water Cream

A multi-miracle water cream infused with concentrated Calendula extracts.

Old price New price £80.00

A promotional image featuring a smartphone displaying a skincare analysis app alongside a jar of Kiehl's Ultra Facial Cream. The phone indicates a consultation on skincare routines, highlighting the user's skin concerns related to lines and wrinkles.

Model with a texture sample of Kiehl's Ultra Facial Barrier Cream on their face

Advanced repair for sensitive, dry and very dry skin - Kiehl's Ultra Facial Barrier Cream

Ultra Facial Advanced Repair Barrier Cream

An intensive barrier cream with Colloidal Oatmeal that provides instant repair and relief for dry and very dry skin.

One size

50 ml

Old price New price £38.00

A close-up of the Calendula Herbal-Extract Toner texture featuring a swipe of liquid infused with calendula petals. Text highlights benefits for reducing redness and suitability for oily and sensitive skin.

A person applying the Calendula Herbal-Extract Toner to their skin. The text emphasizes its ability to stabilize oily and sensitive skin.

Calendula Herbal-Extract Toner

A soothing alcohol-free toner infused with Calendula petals.

Old price New price £39.00

Kiehl's Ultra Facial Cleanse and Hydrate Daily Duo for Sensitive Skin

Kiehl's Ultra Facial Cleanse and Hydrate Daily Duo for Sensitive Skin

Ultra Facial Barrier-Hydrating Cleanser and Ultra Facial Meltdown Recovery Cream for sensitive skin

Old price New price £67.00

Clearly Corrective™ Clarity-Activating Soothing Emulsion

Clearly Corrective™ Clarity-Activating Soothing Emulsion

Visibly boost radiance and translucency with our triple-action clarity-boosting emulsion with Niacinamide and Licorice Root.

One size

100 ml

Old price New price £70.00

Frequently Asked Questions

Calm and care for your sensitive skin with our gentle, efficacious formulas.

How do I know if I have sensitive skin?

The most common signs of sensitive skin include redness, stinging or burning when you apply products, tightness after cleansing, and skin that reacts easily to changes in weather or new ingredients. You might also notice dryness, flaking, or visible irritation that seems to flare up without an obvious cause. If any of that sounds familiar, a gentle, barrier-supporting routine is typically the best place to start.

Which Kiehl's moisturiser is best for sensitive skin?

For daily sensitive skin relief, we recommend the Ultra Facial Meltdown Recovery Cream, which is formulated with colloidal oatmeal and bisabolol to calm discomfort in as little as five minutes. If your skin runs particularly dry alongside the sensitivity, the Ultra Facial Advanced Repair Barrier Cream offers more intensive barrier repair and lasting hydration. Both are fragrance-free and suitable for eczema-prone skin, so you can use them with confidence.

Can I use the Kiehl's Ultra Facial Barrier-Hydrating Cleanser on sensitive skin?

Absolutely. The Ultra Facial Barrier-Hydrating Cleanser is designed to remove makeup and sunscreen without stripping your skin barrier, which is exactly what sensitive skin needs from a cleanser. Its cream-to-foam texture is gentle enough for daily use and helps keep moisture locked in rather than washing it away. We recommend pairing it with a soothing moisturiser afterwards for the best results.

Why Has My Skin Become Sensitive All of a Sudden?

Sudden sensitive skin is typically caused by a compromised skin barrier, which can happen when you over-exfoliate, use harsh products, experience stress, or encounter environmental shifts like cold weather or central heating. Hormonal changes, illness, and even certain medications can also trigger unexpected reactivity. The good news is that sensitised skin often calms down once you identify the culprit and switch to a gentler, barrier-supporting routine.

What Are the Four Types of Sensitive Skin?

The four types of sensitive skin are acne-prone sensitive skin, rosacea-prone sensitive skin, allergic or reactive sensitive skin, and environmentally sensitive skin. Each type responds to different triggers, so understanding which category fits you best helps you choose the right products and avoid flare-ups. We recommend keeping a simple skin diary to track what sets off your particular type of sensitivity.

Is Sensitive Skin the Same as Dry Skin?

Sensitive skin and dry skin are not the same, though they often show up together. Dry skin lacks moisture and typically feels tight or flaky, while sensitive skin overreacts to products or environmental factors with stinging, burning, or redness. If you experience both, look for hydrating formulas that also support your skin barrier without potential irritants.

What Ingredients Should I Avoid if I Have Sensitive Skin?

If you have sensitive skin, we recommend avoiding fragrance, denatured alcohol, essential oils, harsh sulphates, and strong exfoliating acids like high-concentration glycolic acid. These ingredients can disrupt your skin barrier and trigger irritation, even if they work brilliantly for other skin types. When in doubt, patch test new products on a small area before applying them to your full face.

Can Sensitive Skin Be Cured?

Sensitive skin cannot be permanently cured, but it can absolutely be managed with the right approach. A consistent routine featuring gentle, fragrance-free products and barrier-supporting ingredients like colloidal oatmeal and ceramides makes a real difference. Think of it less as a problem to fix and more as a skin type to understand and work with.

Is Sensitive Skin Genetic?

Yes, sensitive skin can be genetic, meaning some people are naturally predisposed to heightened reactivity due to a thinner skin barrier or increased nerve sensitivity in the skin. If your parents or siblings deal with sensitivity, redness, or conditions like eczema, you may be more likely to experience similar concerns. That said, environmental factors and skincare habits play a significant role too, so the right routine can help regardless of your genetic starting point.

Should I Wear Sunscreen if I Have Sensitive Skin?

Absolutely, sunscreen is essential if you have sensitive skin, as UV exposure can trigger inflammation, worsen redness, and further compromise your skin barrier. We recommend mineral formulas containing zinc oxide or titanium dioxide, which sit on top of the skin rather than absorbing into it, making them less likely to cause irritation. Look for options labelled fragrance-free and formulated for sensitive or reactive skin types.

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