KIEHL’S AT YOUR SERVICE
Since 1851, great service has been an important part of our brand identity — that’s why we’ve created a variety of online and in-store services to help you discover your healthy skin solutions.
COMPLIMENTARY SKINCARE CONSULTATIONS
Virtual Skincare Consultations
Can’t make it to store? Book an online live video consultation with one of our Kiehl’s skincare experts.
In Store Skincare Consultations
Book a socially distanced one to one appointment with one of our Kiehl’s skincare experts. This can be in store or over the phone.
Healthy Skin Routine Finder
Our diagnostic tool has been crafted with the knowledge of our Kiehl’s skincare experts. Answer a few questions and find your personalised skincare routine.
Virtual Skin Expert
Our live chat feature allows you to speak to an expert to find out which products are right for you.
Healthy Skin Assessment Tool
Learn more about your skin barrier function and hydration levels with our new in store tool.
Kerbside Pickup
Call or email your local store.
The team will pack your order for you and you can collect it outside the store.
*Please note this service is only available in our Kiehl’s boutiques and is not available in department stores.
