Please select a country/region from below:
BOOK AN ONLINE CONSULTATION
How does it work?
Can’t make it to store? Book an online live video consultation with one of our Kiehl’s skincare experts.
BOOK AN IN-STORE CONSULTATION
How does it work?
Book a socially distanced one to one appointment with one of our Kiehl’s skincare experts. This can be in store or over the phone.
KERBSIDE PICKUP
Same day collection.
Available on all orders
How does it work?
Call or email your local store.
The team will pack your order for you and
you can collect it outside the store.
*Please note this service is only available in our Kiehl’s boutiques and is not available in department stores.
KIEHL'S ON WHEELS
Same day delivery.
*Available on all orders over £50 in selected stores
How does it work?
Call or email your local store and have your Kiehl’s products
delivered to your door. If you order before 3pm, your order will
arrive the very same day.
*Please note that the Kiehl’s on Wheels service is not available in all boutiques – (Scotland and NI not covered) and is for orders within 5 mile radius of specific store radius. (Mail Postal Orders are available in all boutiques)
As we welcome you back into our stores, the health and safety of our customers and employees remains our priority. We want to provide you with a safe shopping experience. To make this possible, we ask that if you want to receive personalized skincare advice from a Kiehl’s skincare expert in-store, please make an appointment online.
To ensure customer and employee safety, we have put in place a number of measures. These include a no-touch service, limited customers in store at any one time, masks worn at all times by our Kiehl’s Skincare Experts and regular cleaning throughout the day.
We have reworked the store to provide you with visible social distancing measures. This includes clear signage on floors and protective screens at point of payment. We will also remain cash-free to encourage contactless payment.
Prior to reopening, all our stores have been cleaned using approved disinfectants and we have launched new procedures to ensure the safety of our customers and employees.
