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KIEHL'S AT
YOUR SERVICE

Expert service has always been at the heart of everything we do – that’s why our online and in-store services are committed to helping you discover your healthy skin solutions. Explore services that are designed to be personal, innovative, and driven by science.

LEAVE IT TO THE PROS

A Kiehl's Skin Pro is one of over 4,700 expertly trained skincare consultants in 67 countries who are dedicated to solving any of your skin concerns*. They are a hallmark of our commitment to service, as they have since the 1970s, Kiehl's Skin Pros wear a white lab coat - a nod to Kiehl's pharmaceutical heritage - and treat you to personalised, friendly skincare services online & in-store.

*Employee & Distribution Data Recorded February 2022

OUR KIEHL'S SKIN PRO'S PICKS

Discover some of their favourite formulas and start your journey to healthy skin.



in-store services

Derma-Reader Skin Analysis

Go deep with our in-store technology that measures subsurface and surface concerns —plus enjoy our expert recommendations. Book a consultation in-store with a Kiehl’s Skin Pro and receive a skincare routine designed just for you.


SKIN CONSULTATION WITH ASSESSMENT TOOLS

Meet with a Kiehl’s Skin Pro in person at your nearest store to receive a Healthy Skin Consultation with our advanced assessment tools which measure your skin's hydration level and skin barrier strength.​
Receive an in-depth assessment and personalised formula recommendations best fit for your skin.


BEAUTY ROOM FACIAL TREATMENTS

From the Express Skin Boosting Facial to our signature Prescriptive Facial, our 6 facial treatments are prescriptively tailored to your specific skin type and needs. Book your favourite facial service in one of our beauty rooms to give your skin what it deserves.

Only available in our Broadgate, Monmouth Street and Battersea PowerStation boutiques.




online services


VIRTUAL HEALTHY SKIN CONSULTATION

Connect one-on-one over video call with a Skin Pro from the comfort of your home.

Get your skin virtually assessed and receive the best formula recommendations for your skin.

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THE KIEHL'S INSTANT SKIN READER

Now you can Try Before You Buy

Get started on your journey to healthier-looking skin! Simply scan the QR code, take a selfie, and watch our Instant Skin Reader tool scan your face. Our unique, expert technology identifies facial areas to target and recommends a personalised routine to help achieve your healthiest-looking skin.

Now with our Try Before You Buy service, you can receive a four-step recommended sample skin routine by post.


DISCOVER MORE ONLINE SERVICES

DELIVERY SERVICES



Healthy Skin Assessment Tool

Learn more about your skin barrier function and hydration levels with our new in store tool. 






Kerbside Pickup

Call or email your local store.

The team will pack your order for you and you can collect it outside the store.

*Please note this service is only available in our Kiehl’s boutiques and is not available in department stores.




Kiehl’s on Wheels, Same-day Delivery

Available on all orders over £50 in selected stores. Call or email your local store.

If you order before 3pm, your order will arrive to your home the very same day.



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