MY KIEHL’S REWARDS

JOIN THE
THE PROGRAMME

View full terms & conditions here

Recycle and Be Rewarded is part of My Kiehls Rewards programme. Return empty Kiehl's products to one of our recycling hubs at your nearest Kiehl's boutique stores* to unlock points and rewards.

*Please note, Kiehl’s dept. store counters and other retailers or stockists are excluded as well as stores in the ROI.

Bring in full size Kiehl’s empties to any Kiehl’s boutique store and let our staff know you are a My Kiehl’s Rewards member. Earn 5 points per empty recycled. Points are only available against Kiehl’s branded full-sized empties.

My Kiehl's Rewards is the loyalty program for Kiehl’s customers. As a member, you can enjoy exclusive rewards and benefits when you purchase at Kiehls.co.uk or at Kiehl’s standalone stores in the UK. Please note, Kiehl’s dept. store counters and other retailers or stockists are excluded as well as stores in the ROI and kiehls.ie. Rewards benefits include complimentary delivery on all online orders, birthday treats, early access to seasonal promotions, rewards for recycling and skin consults and more.

You become a member on the day you enrol in the Rewards program. As soon as you register, you can start collecting points by purchasing products in our Kiehl's stores and at Kiehls.co.uk, or by recycling in-store, completing a consult and more. Your rolling points are automatically converted into rewards e.g. £10 voucher issued when you achieve 150 points.
Your points accumulation also upgrade your tier status and unlocks access to new benefits.
Tier status is calculated according to the number of points acquired over the last 2 years.
EXTRA status = between 0 and 149 points acquired over 2 years
SUPER status = between 150 and 399 points acquired over 2 years
EVEREST status = more than 400 points acquired over 2 years


The email address you created your account with is your very unique identifier to access your Rewards account. To create an online account, you must use your e-mail address provided at the instore point of sale when registering, and vice versa.

My Kiehl’s Rewards is open to UK residents who are 18 years of age or older at the time of registration. You can enrol onto My Kiehl's Rewards here. You will be required to provide your full name, email address and birthdate. You can also enrol onto My Kiehl's Rewards Kiehl’s at any free standing boutique in the UK where you will be required to provide your full name, email address, phone number and preferred local boutique. Your enrolment will be confirmed with a welcome message sent to the email address provided.

Enrolling is easy:

• If you have a Kiehls.co.uk account, sign-in to ‘My Account’ and click the Rewards enrol button on Account Settings.
• If you don’t have a Kiehls.co.uk account, register here and enroll to My Kiehl's Rewards at the same time.
• If you shop in Kiehl’s stores, you can visit any of our staff store and speak to us for instant signup. You can also register online – just be sure to use the same email address you gave in-store, so we can reward you for purchases online and instore.

With My Kiehl’s Rewards, earning points is simple and rewarding. You can accumulate points through purchases, sustainable actions, and community engagement.

Purchase Actions:

• Purchases: Earn 1 point for every £1 spent in-store or online at Kiehls.co.uk.
• First Purchase Bonus: Receive an additional 50 points upon completing your first purchase as a member in-store or online at Kiehls.co.uk.
• Refer a Friend: Earn 50 points when you refer a friend and they make their first purchase. (Note: Your friend must complete their purchase within one year for points to be credited).

Sustainable Choices:

• Recycle & Be Rewarded: Earn 5 points for every empty skincare bottle recycled at our standalone stores.
• Choose Refills: Earn 20 points every time you purchase a Kiehl’s refill product in-store or online at Kiehls.co.uk.

Consultations & Engagement:

• Join the Community: Receive 20 points simply for joining My Kiehl’s Rewards.
• In-Store Consultations: Earn 20 points per completed in-store consultation (Max 4 consultations per year; total 80 points). Please ensure our staff are notified of your membership at the time of the consult.
• Ratings & Reviews: Earn 10 points per online product review (Max 120 points per year; limited to three reviews per quarter).

Profile & Subscription Bonuses:

• Newsletter Subscription: Earn 10 points when you sign up for our email newsletter.
• SMS Subscription: Earn 5 points when you opt-in to receive text updates.
• Birthday Reward: Add your birthday to your profile to receive 5 points.

Promotions & Exclusions:

• Points Promotions: Look out for limited-time offers, such as Double Points or Bonus Points on specific ranges (e.g., SPF).
• Exclusions: Points cannot be earned on the purchase of Gift Cards or via gift receipts in-store. Points are non-transferable and hold no cash value.

Yes. Personalised tracking of program status, including tier status and rewards eligibility, is available on Kiehls.co.uk in the My Account section. You will receive personalised emails alerting you to how far away you are from your next My Keihl’s Reward status level and next Kiehl’s reward.

Your rewards are always available at checkout when you login on Kiehls.co.uk or identify yourself by giving your email address to staff at our store checkout till. Rewards are automatically issued when you hit the qualifying points balance e.g. when you achieve 150 points, we automatically issue you a £10 voucher to use in your next purchase.
Please allow up to 5 working days for the reward to be issued to your account.

When you are a member, a loyalty voucher is automatically allocated to you for every 150 points acquired.

• Extra or Super Tier: 150 points = loyalty voucher of £10 to spend on your next purchase
• Everest Tier: 150 points = loyalty voucher of £15 to spend on your next purchase

When a loyalty voucher is acquired, you will receive an email the day after your purchase.
Example: if you spend £150 on June 15, you will receive an email on June 16 to let you know that your loyalty voucher is available.
Loyalty vouchers are valid for 90 days from the date of purchase.
They apply to one full price item in your basket and cannot be combined with other discounts or price promotions.

Your points expire after 2 years if they are not used.
Your £10 or £15 vouchers expire 3 months from issue.
Your tier status expires after 2 years if you do not maintain enough points required to stay in your status.

Example: if you have been a EVEREST tier member for 2 years and you have 420 points, you will remain a EVEREST member for the next 730 days.
Another example, if you have been a EVEREST member for 730 days and you have 140 points, you become a SUPER member again.
If you don’t accumulate enough points to maintain Tier status within 2 years. You’ll downgrade to your eligible Tier.
Other rewards including welcome offers will have varying expiry dates that are listed under ‘My Available Rewards’ in the My Kiehl's Rewards Dashboard. We will send you an email reminder when your reward is about to expire.

Sign In to Kiehls.co.uk and under My Account, click on the My Kiehls Rewards Dashboard to see your points balance, your tier status, your available rewards, your recycling history and more.
You will also receive personalised loyalty emails about your activity within the Rewards program (change of status, new benefits, invitation to private sales.)
If you signed up for My Kiehl's Rewards in-store, you need to make a Kiehls.co.uk account. Make sure you use the same email address as you did in-store so all your purchase activity is tied to the same account.

Kiehls.co.uk: Log into your account. You can update your information in the “My Account” section. In store, please let a Kiehl’s Customer Representative know that you have a change to make to your account information and they can take care of it for you.

Rewards of £10 or £15 vouchers can only be used once against a full price item in your basket.
They cannot be combined in one transaction, or combined with other promotions or discounts.
However, you can combine the £10 or £15 vouchers with free gifts with purchase e.g. a welcome pack of skincare deluxe minis or a birthday treat.

Online, there is a spend threshold – your order after all rewards have been applied cannot be equal to zero because of system limitations. For example, a £15 voucher cannot be redeemed online against a £10 product as the total basket spend will be £0. Vouchers cannot be combined with other discounts or price promotions, but can be combined with gift with purchase offers e.g. Birthday Surprise or free deluxe samples.

Instore, no – you may redeem your rewards no matter how much you spend on your purchase. In instances where rewards are applied toward a purchase in which the purchase total is less than the combined total value of the Kiehl’s rewards, any remaining balance on the rewards is forfeited upon completion of the purchase. For example, if the reward is £10 and your purchase is £9.50, you will get your product for free, but will forfeit the remaining £0.50.

Yes. You can redeem rewards online or in-store (in the UK only). Rewards must be used in full and cannot be broken to be applied to multiple transactions.
Online rewards must be redeemed against a qualifying transaction.

We’ll send you an email 7 days before your birthday to claim your birthday treat.
The voucher will be automatically issued to your loyalty account to use on your next £40+ purchase online or instore.

To participate in My Kiehl's Rewards, you must receive loyalty communications so we can update you when you earn rewards and you can track your status if you only shop with us in our stores.
To stop receiving My Kiehl's Rewards emails, you would have to disenroll from the Rewards program and lose your benefits.

To maintain your tier status, you must re-qualify within 2 years of your last purchase. In other words, a member must spend the same amount within 2 years of achieving a particular tier in order to maintain that tier level. A year is considered 365 days from the date of your last purchase.

To disenroll from Kiehl's Rewards, please login into your account and follow this link.
Please note that if you disenroll you will lose your accrued rewards and all your benefits.
You may re-enroll with us at any time from ‘My Account’ section of your Kiehls.co.uk account or speaking to us in-store.

Please contact Customer Care here if you do not see your points registering from an in-store or offline purchase. You must have been enrolled in My Kiehl's Rewards prior to purchase.